Please read this agreement carefully. By accessing or using this website, you agree to these Terms and Conditions, GDPR practices, and Cookies Policy. If you fully agree and understand, you may proceed.

INFORMED CONSENT
I understand that I have the right to ask my doctor to explain and disclose medical information to me before I agree to a medical procedure or treatment, including the following:
• different treatment options available to me
• common and serious side effects of specific treatment options.
• the benefits, risks, costs, and consequences associated with each option
• details of the diagnosis and prognosis, and the likely prognosis if the condition is left untreated
• any uncertainties regarding the diagnosis
• how and when my condition and any side effects will be monitored or re-assessed
• the name of the doctor responsible for my treatment • my right to seek a second opinion at any time
• and I confirm that this information has been provided to me.

GENERIC MEDICINE
I understand and acknowledge that my Medical Scheme may insist that I substitute prescribed medicine with its generic equivalent. The decision is at my doctor’s discretion and clinical judgment. No substitution will occur where my prescription specifies "no generic substitution.

DISCLOSURE OF MEDICAL INFORMATION
I authorize:
• the use and disclosure of my medical information to relevant specialists as my primary doctor sees fit
• that a copy of my medical record will be kept on file by my doctor
• disclosure of relevant medical info to my Medical Aid, including diagnoses, ICD10 codes, and procedural codes
• access for the practice to my hospital records, radiology, and laboratory results

PRIVACY OF MEDICAL INFORMATION
The practice has implemented security measures to protect my patient information. I may revoke this authorization in writing at any time.

My information may be disclosed without my consent to law enforcement agencies, courts, or as legally required.

PAYMENT OF MEDICAL COSTS • The practice may not charge rates aligned with my Medical Aid’s preferred rates.
• My Medical Aid may not cover all charges; I am responsible for any shortfall.
• I am liable for payment and any recovery or legal costs if I do not settle my account on time.

MEDICAL CERTIFICATES
While I may request a medical certificate, my doctor is not obligated to issue one. Disclosure of diagnosis requires my written consent, and I decide who to share it with.

PRE-AUTHORISATION
For hospital procedures, I must obtain pre-authorization from my Medical Scheme beforehand. If my scheme declines coverage, I remain liable for full payment. Any requests for additional information or motivation from my doctor are my responsibility.

GENERAL
I freely choose to consult this practice.
I am aware of limited doctor availability and must inform the practice of changes to my details. My doctor can change their medical decisions at any time. I have reviewed these terms and conditions and understand their content.

I sign voluntarily, knowing my rights and responsibilities.

If my Medical Scheme does not settle my account, I authorize the practice to challenge the scheme on my behalf.
GDPR (General Data Protection Regulation) Notice We are committed to protecting your privacy and complying with GDPR.

Data Collection:
We collect only the necessary personal and medical data to provide our services.
Purpose:
Your data is used solely for medical, administrative, and billing purposes.
Sharing:
Your data may be shared with authorized healthcare providers, your Medical Scheme, or legal entities when required by law. Rights: You have the right to access, rectify, delete, or restrict your personal data. You can also withdraw consent at any time by contacting us.

Data Security:
We implement appropriate security measures to safeguard your information from unauthorized access, alteration, or destruction.

Cookies Policy
This website uses cookies to enhance your browsing experience.

What are cookies? Cookies are small data files stored on your device when you visit our website. Purpose: We use cookies to analyze website traffic, remember your preferences, and improve functionality.
Third-party cookies: We may use third-party services (e.g., analytics tools) that may set their own cookies.
Your choices: You can control cookies through your browser settings. Disabling cookies may limit some features of the website. Consent: By continuing to use this website, you consent to our use of cookies.

By continuing to use this site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, GDPR practices, and Cookies Policy.